FAQs
Do you have EXPEDITED shipping?
Unfortunately, no, we are not able to offer that at this time. All these designs are print to order, we do not have a warehouse stock. With on-demand production, your order helped in creating less waste than conventional manufacturing. The downside is it takes a few extra days to get to you, but rest assured your patience is worth it! Most orders should arrive via USPS between 7-10 days after purchase, although some full print items such as swimsuits may take slightly longer. Due to nationwide shortages, some items may be shipped from overseas which could cause further delays.
Do y’all do custom designs and/or logo designing?
Sure do! Email us at support@campechecollective.com or message us on social media for more information!
Not everything arrived in my shipment?
Some orders will ship in two or more shipments. Because we use drop-shipping, some items may be fulfilled at different warehouses in order to make sure you get your items delivered to your doorstep as quickly as possible. You should get emails when each shipment ships, if you have questions feel free to send us an email at support@campechecollective.com and we can give you up to date information.
What is your return policy?
As previously mentioned, we do not have an active inventory - all products are made to order. This means returns are a little tricky. If something doesn’t fit or is damaged, please contact us at support@campechecollective.com or message us privately on social media (links below). There is a 25% restocking fee and you will be responsible for shipping the return item back.
What about custom orders?
We do that too! Want you name on the back? Not a problem. Have your own design and you want some shirts printed? Easy! Just reach out to us at support@campechecollective.com or message us on social media, and we can talk details!
I really like this design, but i want it on a different garment?
Not a problem! Email us at support@campechecollective.com or message us on social media, we’d love to help out!
I’m not sure which color is the one I want?
We know it can be confusing, but if you select a color the image should change respectively to your selection. If you are really unsure, feel free to contact us on social media or at support@campechecollective.com and we will be happy to help!